Physician Referral Resources

All Family Health Care is a trusted home health agency serving Chicago and the greater Chicagoland area. We partner with referring physicians across a wide range of specialties to deliver coordinated, high-quality home health services to your patients. Our clinical team, led by a physician administrator and experienced nursing and therapy professionals, operates as an extension of your practice — keeping you informed at every stage of care.

Why Refer to All Family Health Care

When you refer a patient to All Family Health Care, you are placing them with an agency that holds itself to the highest standards of clinical excellence, regulatory compliance, and patient-centered care. Here is what sets us apart:

  • Joint Commission Accredited — Our agency has earned accreditation from The Joint Commission, the gold standard in healthcare quality and patient safety. This accreditation reflects our commitment to meeting rigorous performance standards and continuously improving our clinical processes.
  • Medicare-Certified Since 2004 — All Family Health Care has been Medicare-certified for more than two decades, demonstrating a sustained record of meeting federal conditions of participation for home health agencies.
  • U.S. News Rated 4.5 Out of 5 Stars — Our agency has earned a 4.5 out of 5-star rating from U.S. News & World Report, reflecting strong patient outcomes, care coordination, and satisfaction across our service population.
  • 20+ Years Serving Chicago and Chicagoland — Since our founding, we have built deep roots in the Chicago community, developing the relationships, local knowledge, and operational infrastructure to serve your patients effectively wherever they reside in Cook County and surrounding areas.
  • Physician-Led Administration — Our agency is administratively guided by Dorothy Joy Balmaceda, M.D., ensuring that clinical priorities and physician perspectives are integrated into our operational and care delivery decisions.
  • Dedicated Clinical Manager — Rachael Ptaszek, RN, BSN serves as our clinical manager, overseeing the coordination of patient care, staff supervision, and compliance with evidence-based nursing protocols.
  • Experienced Therapy Leadership — Kathleen M. Geary, PT, MBA brings 29 years of physical therapy experience to our team, providing expert oversight of rehabilitation services and ensuring therapy programs are aligned with each patient’s functional recovery goals.

How to Refer a Patient

Referring a patient to All Family Health Care is straightforward. Our intake team is available around the clock to receive referrals and initiate the onboarding process without delay.

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Referral Process

Our intake workflow is designed to minimize administrative burden on your practice while ensuring patients receive timely, coordinated care:

  1. Referral Received — Your referral is received and processed by our intake team, same day. Phone and email referrals are both accepted.
  2. Patient Contacted Within 24 Hours — Our clinical staff reaches out to the patient or their caregiver to introduce our services and confirm eligibility and care needs.
  3. Initial Home Assessment Scheduled — A qualified clinician visits the patient in their home to conduct a comprehensive assessment, including functional status, medication review, fall risk, and caregiver support evaluation.
  4. Individualized Care Plan Developed — A care plan is developed based on the assessment findings and your clinical orders, with input coordinated with your practice as appropriate.
  5. Ongoing Communication with Referring Physician — We provide regular progress updates and communicate any significant changes in patient status, ensuring continuity of care and alignment with your treatment goals.

Our Home Health Services

All Family Health Care offers a comprehensive range of skilled and supportive home health services. Our multidisciplinary team delivers care in the patient’s home, reducing hospital readmissions and supporting recovery and independence. Services available for referral include:

  • Skilled Nursing — Wound care, medication management, IV therapy, disease management education, and post-acute monitoring performed by licensed RNs and LPNs.
  • Physical Therapy — Therapeutic exercise, gait training, balance and fall prevention, post-surgical rehabilitation, and strength restoration.
  • Occupational Therapy — ADL retraining, adaptive equipment assessment, home safety evaluation, and cognitive rehabilitation to restore functional independence.
  • Speech Therapy — Dysphagia evaluation and treatment, communication disorders, and cognitive-linguistic rehabilitation.
  • Medical Social Worker — Psychosocial assessment, care coordination, community resource navigation, and discharge planning support.
  • Home Health Aide — Personal care assistance, bathing, grooming, and activities of daily living support provided under the supervision of a skilled nurse or therapist.

Physician Specialty Partnerships

We maintain active referral relationships with physicians across 12 specialties in the Chicago metropolitan area. Our clinical staff is trained to carry out specialty-specific care protocols, communicate effectively with specialist offices, and escalate concerns appropriately. We partner with the following physician specialties:

  • Cardiology — Heart failure management, post-cardiac procedure monitoring, medication adherence, and hemodynamic surveillance.
  • Endocrinology — Diabetic wound care, insulin management, blood glucose monitoring, and patient education for metabolic conditions.
  • ENT (Ear, Nose & Throat) — Post-operative care, tracheostomy management, and swallowing disorder therapy coordination.
  • Family Medicine — Comprehensive home health support for primary care patients with complex or chronic conditions requiring homebound services.
  • Internal Medicine — Multi-morbidity management, chronic disease education, and care coordination for medically complex patients.
  • Nephrology — Fluid status monitoring, dialysis-related wound and access care, and medication management for patients with chronic kidney disease.
  • Neurology — Post-stroke rehabilitation, fall prevention, cognitive assessment, and neurological condition monitoring.
  • Orthopedics — Post-surgical rehabilitation following joint replacement, fracture repair, and musculoskeletal procedures.
  • Pain Management — Functional restoration, therapeutic modalities, and patient education to support chronic pain treatment plans.
  • Podiatry — Diabetic foot wound care, ulcer management, and lower extremity assessment in the home setting.
  • Pulmonology — Respiratory therapy support, oxygen management, and disease education for COPD, asthma, and other pulmonary conditions.
  • Urology — Catheter care, urinary tract management, and post-procedural monitoring following urological interventions.

Service Area

All Family Health Care provides home health services throughout Chicago and the surrounding Chicagoland communities, including all areas within Cook County. If you are unsure whether your patient’s location falls within our service area, contact our intake team at (773) 775-2588 and we will confirm coverage promptly.

What to Expect After Referral

We understand that timely follow-through on referrals reflects directly on your practice. All Family Health Care takes that responsibility seriously. Here is what happens after you refer a patient to us:

  • Same-Day Processing — All referrals received during business hours are processed the same day. After-hours referrals submitted by phone are logged immediately and processed first thing the following morning.
  • Patient Contact Within 24 Hours — Our clinical coordinator contacts the patient or their designated caregiver within 24 hours of referral receipt to introduce our team and confirm next steps.
  • Home Assessment at the Patient’s Residence — An initial clinical assessment is conducted in the patient’s home by the appropriate skilled clinician — RN, PT, OT, or SLP — based on your referral orders.
  • Individualized Care Plan — We develop a care plan that reflects your clinical orders, the findings of the initial assessment, and the patient’s personal care goals. We align the plan with your treatment objectives from the outset.
  • Regular Progress Updates to Referring Physician — Physician communication is a core component of our care model. We provide written progress reports and contact your office directly when there are clinically significant changes in patient status.
  • Coordinated Discharge Planning — As patients approach their goals, we coordinate closely with your practice to ensure transitions back to outpatient or self-managed care are safe and well-supported.

Our goal is to function as a seamless clinical extension of your practice — reducing your administrative burden while improving outcomes for your homebound and post-acute patients in Chicago and across the Chicagoland region.

Refer a Patient Today

Our intake team is available 24 hours a day, 7 days a week to receive referrals. Whether your patient needs skilled nursing, rehabilitation therapy, or supportive home health aide services, All Family Health Care is ready to coordinate care quickly and professionally.

Call us now at (773) 775-2588 or email [email protected] to initiate a referral. For general inquiries or to request a meeting with our clinical team, use our online contact form.

Refer a Patient Today
Call (773) 775-2588